Your privacy, respected.

Ask Lo Kee processes the messages you choose to send and a short conversation history so it can answer in context. Contact forms collect only the fields displayed for a general, private-event, or catering request, such as your name, contact details, event information, and message.

The site and hosting provider may process limited technical information needed to deliver and secure requests, such as a request identifier and network information. Rate-limiting uses a transient one-way network fingerprint; the application does not intentionally write chat content, email addresses, or phone numbers to its logs.

We use information to answer Lo Kee questions, route reservation and event inquiries, respond to messages, prevent abuse, maintain site reliability, and comply with applicable obligations.

• Chat requests are sent server-side to OpenAI to generate a response. The application requests that API responses are not stored for model-side conversation history.
• The site is hosted on Vercel, which processes requests needed to serve the site and its server functions.
• Contact submissions may be delivered through Resend to the Lo Kee team when email delivery is configured.
• OpenTable, DoorDash, Google Maps, and social links are separate services governed by their own privacy policies.

We use Google Analytics with first-party analytics cookies to measure website activity, such as page views, browser-based users and sessions, and clicks on reservation, takeout, directions, and phone links. These measurements do not identify a verified customer or count people exactly. Google Signals and advertising personalization are disabled, and advertising storage and advertising user-data permissions remain denied. Our site does not load these Google tags when your browser signals Global Privacy Control or Do Not Track; it also expires accessible Google measurement cookies for those opt-out visits.

Reported page addresses include only approved public paths and validated campaign information. Other query parameters and fragments are omitted, referrers are reduced to the website origin, and titles are fixed. Custom events exclude chat messages, contact-form fields, email addresses, phone numbers, and submission references. A reservation or takeout click records interest, not a completed booking or purchase. You can manage or block cookies through your browser settings. Learn more in Google’s Privacy Policy. Third-party booking and ordering services have their own practices.

Your current Ask Lo Kee conversation is saved only in your browser’s session storage so it can survive a page refresh in that tab. Use “Clear conversation” or close the browser session to remove that browser copy. The site does not maintain a customer chat-history database.

Contact submissions may remain in the team’s email systems for as long as reasonably needed to answer the request, maintain business records, prevent abuse, or meet legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.